Hotel Gracery Shinjuku

The staff were super friendly and our room was always cleaned so nicely. They gave us fresh towels daily and I loved that the front desk gave me bath salts and a cosmetic package for 10 days.

The property and building is extremely clean and the stuff were incredibly lovely and accommodating. Most staff which was definitely helpful but we had a good laugh when we got lost in translation. The amenities are replenished daily and was most grateful for the refill of water bottles thank you. Room was a spacious as it could be for Tokyo hotel living (aka small) but we made it work and there was ample room for the suitcases and to move around. I do wish the beds sizes would be considering we had to share with our kids but we made it work ! The location is fantastic in the heart of Shinjuku and has convenience stores surrounding the facilities and restaurants and cinemas and everything else not forgetting the skyline view of Tokyo from our room on the 29th floor and Godzilla attached to the building 😎 very cool!

This hotel is so perfectly located- it’s a few minutes walk from the train station, is literally surrounded by hundreds of restaurants and things to do. I was also very surprised at how beautiful this place is as I was expecting more of a mid range hotel feel but it a beautiful, has a great breakfast and puts a lot of 5 star hotels to shame.

The location was the best - surrounded by restaurants and convenient stores. about 5-10 mins walk from Shinjuku Station (East exit). We are a family of 4 with 2 kids (8 and 11) and had booked a standards twin room (2 double beds). We deliberated whether to get the deluxe twin but it costs double for the same sized beds but with more room space. We find that once we push the two beds towards the sides (wall & window), there is definitely space for you to open up your luggage. There s a sliding door between the room and sink area. Good sized bath tub in the bathroom. I requested for a quiet room on a high room and we got a room on the highest floor - 30/F. You will not hear much noise from the hustle and bustle downstairs. For those who are worried about the red light district location - it's more like an area with plenty of restaurants and bars. Nothing not suitable for a family. We did not pay for the hotel breakfast - plenty of options nearby. There's a 7-11 within the same building. Top tip - the microwave is behind the cashier, you can ask to warm food up. the hotel also has a microwave on 8/F - we only found out on our last day!

Shinjuku nightlife isn't for everyone, but it's an awesome place to be to get elsewhere in the city, do some shopping, and see some local landmarks featured in the Midnight Diner: Tokyo Stories opening, including the hotel itself. 20th floor was very quiet with only the occasional soft siren from the city below, but can imagine it would be louder below. The godzilla stuff was not overbearing if you don't care (we didn't) but pretty fun! Housekeeping and staff were awesome and very English-friendly as we asked questions about sending our luggage onward (super easy and cheap, highly recommend it), finding things in Shinjuku, and requesting extras. You need to expect a small room in Tokyo, but I thought we had a decent amount of space for the price and really appreciated the shower/bath room separate from toilet space.